Well, rang the Federation of Master Builders again. Not very helpful; their complaints procedure is inadaquate for cases that need urgent attention. I have to complete a compaints form and send to them; they then write to the builder and give him 14 days to respond; if he doesn't they send him a reminder and give him a further 7 days. They then consider the complaint.....
& in the meantime I'm living in a property that has been wrecked by their member!

I am getting really upset and frustrated by this whole thing! No matter which way I turn there are obstacles and that bastard has got away with it! I contacted FMB so that other single women weren't robbed by the bastard but nobody is interested - Trading Standards, CAB, FMB. I'm now going to ring a solicitor and see if they're interested.

I have a plumber coming later to see what can be done about the bathroom; fingers crossed that he's a miracle worker!

So, if you live in the North East abd are looking for a builder steer well clear of
Anff Batandtwastard and just to make sure you know who it is, here's his website

www.livingstyle-builders.co.uk

Happy surfing......cassie